Contact us

Contact Us


2nd Floor,
169 Union Street,
SE1 0LL 

If you send in your certificates by registered post or recorded delivery they will be returned to you via the same method. The standard turnaround time for logging certificates and returning them to you is currently five working days. Should you feel uneasy about sending in your Original Certificates through the mail, please feel free to visit our office with no appointment necessary where your certificates will be registered and returned to you there and then. 


Want to notify us of your change of address? Or change of bank account details? You can do it online here 

To find out more about our member self-service facility click here


Find the right contact telephone number or email